Policies

Before you book an appointment or purchase a product from us, we invite you to read through the following policies. They outline the steps we take to ensure that you're satisfied with your visit and discuss how we handle appointment cancellations, tardiness, and product returns.

Services

We’re committed to providing high-quality salon and spa services with an exceptional guest experience. To help us deliver the results you want, we start each visit with a consultation.

If you're not happy with your results, we’d love the chance to make it right. Most adjustments are free and must be scheduled within 14 days of your original appointment. Please note: if any changes were made elsewhere, we cannot offer a correction.

Cancellations

We get it—life happens. But as a small business, late cancellations and no-shows make it harder for us to serve all our guests. A credit card is required to book an appointment. We kindly ask for at least 24 hours' notice to cancel or reschedule.

Cancellations made within 24 hours will be charged 50% of the service cost. No-shows will be charged 100%.

Tardiness

Running late? Please call us if you’re 15 minutes or more behind. If there’s not enough time left to complete your service, we may need to reschedule.

Returns

We want you to love your products. If you're not satisfied, we’re happy to exchange it for something else. Note: All makeup sales are final.

Hours

Mon - Thurs: 8AM - 8PM
Friday: 8AM - 7PM
Saturday: 8AM - 2PM
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Appointment

  • Sun -Mon: Closed
    Tues-Fri: 10AM - 6PM
    Sat: 10AM - 9PM